Action Centred Leadership
Hilton Trinidad and Conference Centre, Port of Spain,
13th-14th June 2024
This Action Centred Leadership (ACL) programme is designed to develop the true leadership skills required by those who need to mobilise others to deliver exceptional results in their organisations.
That means it is designed to develop the leadership abilities needed to:
- Build organisational visions, deliver transformational change, provide direction and inspire, motivate and support teams and individuals striving to deliver exceptional outcomes
- Support the growth of individuals to enable them to fully utilise their talents to achieve personal ambitions and aspirations and find the right work/life balance
- Develop organisational capabilities to produce high quality products and deliver exceptional services to create extraordinary experiences for customers and other stakeholders
- Create a culture where people feel empowered and take great pride in their work
- Connect people and facilitate teamwork where people respect each other and where relationships are critical to organisational success and personal wellbeing
- Create an environment where challenges are turned into value-enhancing opportunities
The course is based on John Adair’s Action Centred Leadership model which is widely used across the world in all sectors of commerce, industry, emergency services, hospitals, armed forces, government departments and charitable organisations. Over more than 50 years, one million managers have been trained using ACL – and it’s more popular today than it has ever been.
Aim of the Course
The course will aim to develop:
- An awareness of the three areas of overlapping needs present in all working groups: the needs of the common Task, the needs of the Team, and the needs of each Individual team member
- An understanding of the leadership behaviours required to be an effective leader; the ability to recognise leadership behaviours when they are observed and the capability to determine what leadership behaviours are appropriate in any given situation
- An opportunity, through assessment and feedback, to develop insights into current skills in order to create a pathway to becoming a more effective leader
- A clear idea how new leadership skills may be applied in the workplace to improve team performance and deliver exceptional outcomes
Methods and Class Size
Presentations, case studies and a range of individual and group exercises are used to help you understand the role of leaders in modern, public and private organisations. In addition, you will develop insights into a number of personal skills, preferences, styles or behaviours.
Given the nature and approaches of this course, to achieve best learning result, this class will be capped at 18 participants in maximum.
Certificate of Achievement
On successful completion of this course, you will be awarded Certificate of Achievement bearing the signatures from both the Trainer and the Organizer. This Certificate will testify your endeavour and serve towards your professional advancement.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 6980 8567
Day One
Session 1: Introductory session
Session 2: Management v. Leadership
- Exercise: comparing and contrasting the functions of management and leadership
- Exercise: completing a task without a designated leader, the Playing Cards exercise
- How to deal with failure
- Case study: comparing how airlines and healthcare systems deal with failure
- Leadership and management, the differences
Session 3: Emotional Intelligence
- Accounting for the differences between management and leadership
- The theory of multiple intelligence
- Defining emotional intelligence and emotional intelligence competencies
- Exercise: improving your ability to describe your emotions
Session 4: Non-Verbal Communications
- Exercise: improving your ability to understand the emotions of others through non-verbal communications
- The role of tone of voice in the communications process
- Exercise: assessing and analysing your own emotional intelligence
Session 5: the Business Case for Investing in Leadership Development
- Exercise: identifying the results to expect from better leadership
- What managers need to do differently to become effective leaders
- Exercise: leadership practise, the Jigsaw Puzzle exercise
Session 6: Action Centred Leadership (ACL)
- Exploring why we need leadership, the focus on tasks, teams and teams
- The origins and development of ACL
- The structure of the ACL Model, the Borromean Rings and the relationship of the three focuses
- Exercise: constructing the Borromean Rings
- Leadership functions and the leadership process
Day Two
Session 7: Leadership Styles
Session 8: Working in Teams
- Concern for teams and group dynamics
- Exercise: working in large groups, the Solve the Murder exercise
- Constructing an effective team
- Exercise: what role do you typically play in a team? Belbin team roles
- The 5 Dysfunctions of a Team, the Lencioni Model
- Exercise: addressing the 5 Dysfunctions
- Why do people form teams and join groups?
- Exercise: how open are you? The Johari Window
- How to reduce your façade
- Exercise: using Aron’s 36 Questions to reduce façade
Session 9: Leadership Competency
- A typical example of leadership training and development
- Exercise: defining the task function, how the response of a person with a management mindset differs to that of a person with a leadership mindset
- Exercise: leadership practice, the Wordbuild exercise
Session 10: Motivation
- The need for encouragement, the wisdom of geese
- Exercise: motivation function
- Exercise: defining ‘motivation at work’
- Defining ‘motivation’
Session 11: Some Myths about Motivation
- The power of money, a Daniel Pink perspective
- Using alternative approaches to create high-performing teams
- Turning motivational theory into practical leadership actions
- Exercise: leadership practise, the dominoes challenge
Session 12: Leadership and Motivation
- How leaders motivate individuals
- How organisations provide a motivating environment
- Examples of best practice
- Exercise: the table shooter exercise
Session 13: Setting an Example – Best Practice
- Practise self-leadership to set an example
- Exercise: planning how to set an example back at the workplace and presenting it to colleagues
- Exercise: leadership practise, bringing it all together, the Build the Tower exercise
Session 14: Action Planning & Follow-up
- Transferring learning to the workplace
- Your message to your team following the course
- Sources of further information
- The final message
Wrap-up of the 2-day Training
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 6980 8567
About Your Expert ACL Trainer
Alan Power
Alan Power believes few people today show real leadership – there are many managers but there are very few genuine leaders. So how do you regard yourself; a leader or a manager? You might ask: ‘what’s the difference?’, and the answer is managers have subordinates, but leaders have followers! Which, of course, begs another question: ‘are you a leader or a follower?’. Reflect on how you do your job; did anyone do this job before you? If so, have you carried on doing it the same way as the previous incumbent, i.e. you followed, or have you radically changed the way the job was done to the benefit of all the stakeholders? If you have, maybe you are a leader.
But maybe this thinking is a little simplistic as it suggests that leaders and managers are a different breed when this is obviously not the case because sometimes we lead and sometimes we manage – in other words, people can be both leaders and managers and call upon their different skills whenever the situation demands. Throughout his career, Alan has been called upon to be both a leader and a manager so has a clear understanding of the requirements of both roles.
As a leader, Alan set up several new functions while employed in a major UK bank. For example, he set up the bank’s first training centre, became the youngest departmental head in the bank’s history, was the first manager to launch a Quality Management system and used Quality Management to set up a new mortgage company which won a national award for Quality Management, and he was the first manager in the bank to adopt the Balanced Scorecard.
As a management development and training professional, Alan qualified as a Leadership Trainer to deliver Action Centred Leadership in the 1970s and has delivered Leadership courses to countless delegates over the years and, with his personal experience as a leader, his programmes are enriched by his personal experience.
In 2003, Alan left the corporate world to set up his own consultancy specialising in Leadership, Operations Management, Business Excellence, Lean Thinking, Six Sigma and Customer Service Excellence.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 6980 8567
Everyone whose role requires him or her to take responsibility for achieving a result through a team of people. This includes senior executives, middle managers, first line managers, team leaders, supervisors, superintendents and functional managers, at all levels in all sectors.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 6980 8567
This programme is designed to develop the true leadership skills required by those who need to mobilise others to deliver exceptional results in their organisations.
Ably facilitated by Alan Power, Award Winning General Manager from UK, this programme will enable you to:
- Build organisational visions, deliver transformational change, provide direction and inspire, motivate and support teams and individuals striving to deliver exceptional outcomes
- Support the growth of individuals to enable them to fully utilise their talents to achieve personal ambitions and aspirations and find the right work/life balance
- Develop organisational capabilities to produce high quality products and deliver exceptional services to create extraordinary experiences for customers and other stakeholders
- Create a culture where people feel empowered and take great pride in their work
- Connect people and facilitate teamwork where people respect each other and where relationships are critical to organisational success and personal wellbeing
- Create an environment where challenges are turned into value-enhancing opportunities
Learning Objectives
By the end of the programme, delegates will be able to:
- Define leadership, and contrast leadership and management
- Outline a range of leadership styles and demonstrate your own preferred style
- Demonstrate a full command of the three areas of overlapping needs that are present in all working groups
- Successfully use each element of the ACL model as an invaluable blueprint for leadership according to the situation
- Exemplify the behaviours of an effective leader – nurturing productive individuals and teams with improved quality output
Methods and Class Size
Presentations, case studies and a range of individual and group exercises are used to help you understand the role of leaders in modern, public and private organisations. In addition, you will develop insights into a number of personal skills, preferences, styles or behaviours.
Given the nature and approaches of this course, to achieve best learning result, this class will be capped at 18 participants in maximum.
Pre-Course Questionnaire
A pre-course questionnaire will be sent to you some days before the course through which you can raise your specific areas of interest. The course facilitator will review and analyze these in advance and address them during the course, seeking to satisfy your learning needs.
Certificate of Achievement
On successful completion of this course, you will be awarded Certificate of Achievement bearing the signatures from both the Trainer and the Organizer. This Certificate will testify your endeavour and serve towards your professional advancement.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 6980 8567
In Partnership With
Knowledge Partner
Oxford Business Group (OBG) is a global publishing, research and consultancy firm, which publishes economic intelligence on the markets of Latin America, the Middle East, Asia, and Africa.
OBG offers comprehensive analysis of macroeconomic and sectoral developments, including banking, capital markets, energy, infrastructure, industry and insurance.
OBG’s acclaimed economic and business reports are the leading source of local and regional intelligence, while OBG’s online economic briefings provide up-to-date in-depth analysis. OBG’s consultancy arm offers tailor-made market intelligence and advice to firms operating in these markets and those looking to enter them.
Event Endorser
MCLI was established in 2004 by infrastructure investors, users and service providers on the Maputo Corridor to address constraints hindering freight movement and to market the viability of the corridor for regional trade. Its partnership of public and private sector members and proactive role has resulted in visibility, credibility and acknowledgement as a model corridor management institution.
Resulting from investment in key infrastructure, the corridor has been a powerful instrument of regional and economic integration; with over $5billion invested in the region since its inception, resultant capital flow has provided sustained economic growth on the corridor in recent years.
Inherent to MCLI’s success is its leveraging of relationships at the highest level to pursue its vision of a cost effective, reliable logistics route. www.mcli.co.za
Media Partners
CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. CrowdReviews.com is driven by an algorithm allowing for both customers and providers of products and services to understand how the rankings are determined. The service can be used by potential buyers to learn more about their vendors prior to making a purchasing decision
Voicesofleaders is a global business network for top executives and companies to Meet, Share and Grow.
We empower entrepreneurs, sme’s and large businesses to succeed by providing customized business profiles by building brand reputation, boosting business potential while increasing business networking among members of VL leaders network.
The customized Business profiles allow you to: Meet top executives across a wide variety of industries, sectors and countries. Share, your business needs among members looking for specific business opportunities Grow your business network at a local and international level while increasing the possibility of creating synergies, finding partners and investors.
Proudly African is an initiative of Global Village Africa which is a marketing and business platform geared towards showcasing and harmonising Africa’s development, trade and cultural diversity to a global audience.
This is where the BEST OF AFRICA in business, government and non-profit organisations unite, promoting their vision and best practice in order to find the right customers, partnerships and joint ventures – in order to grow alongside the continent’s indisputable economic potential.
The initiative has an unstoppable magnetic presence with its ever growing country and sectoral window already in over 20 African states. We invite all leaders in business and government across Africa to showcase and integrate their visions and activities so as to promote inter-Africa trade, investment and technology transfer from around the globe
The www.gvpedia.com site was launched in 2008 so the success stories from the Best of the World print publications could all feature on an online platform. We have more than 5000 pages live and growing fast. In July 2009 we launched a partnership programme and an eBook library to GVPedia which has opened up the scope for new publishing partnerships beyond the ‘Best of Series’ with complementary books and magazines that focus on travel and business from around the world.
The Partnerships Bulletin, PPP Bulletin and P3 Bulletin are a series of magazines and websites providing in-depth updates on partnership working between the public and private sector to procure, build and manage public infrastructure.
Each hard-copy edition of P3 Bulletin (Americas) and Partnerships Bulletin (UK) includes news, interviews with the top industry figures, in-depth market reports on partnership sectors and industry authored articles covering transport, waste, education, healthcare, housing, courts and leisure. Plus, the magazine includes a Business Leads section – giving you information about projects before they are even advertised.
Subscription to all three websites also gives you unlimited access to constantly updated news stories, features and searchable Project Tracker.
The websites and magazines are essential reading for industry professionals to help them make informed decisions and remain at the cutting edge of partnerships and infrastructure business information.
Africa Investor (Ai) is a specialist investment communications firm advising governments, international organisations and businesses on communication strategies for capital market and foreign direct investments in Africa. Africa investor publishes Africa investor, the leading international newsstand magazine for Africa’s investment decision makers; maintains the Ai40 Investors’ Index, hosts the Ai Institutional Investment Summit & Awards, Ai Investment Climate Summit and Investments and Business Leader Awards and the Ai Infrastructure Investment Summit & Awards, among other events.
Animus provides an overview of Sustainability activities in Africa and the direction that has been taken by most companies. The magazine uses the CSR analysis approach to validate the sustainability of various projects underway at any stage of implementation. We provide the much needed platform for sharing best practice with a growing sustainability network. www.animus-csr.com
Africa Monitor is internationally recognised as providing essential information for anyone doing business in, or with Africa. The publication provides subscribers with systematic political risk assessment, economic forecasts and business analysis for every country across the region.
Published by Business Monitor International, the emerging market specialists, Africa Monitor is broken down into four sub regional publications, of which any combination can be subscribed to. The Middle East and Africa Monitor website http://www.meamonitor.com/ includes ALL the content from the publications, a 24-month archive, and gives the added flexibility of exploring that content by country, topic or keyword.
Our publications are subscribed to by over 50% of the Global Fortune 500 companies. Why not take the time to find out why? Click here to visit http://www.meamonitor.com/ for a FREE trial, or call Tel: +44 (0) 20 7246 1403.
Live Trading News is constantly updated to bring you top market news from around the world. It is produced by dedicated staff in Hong Kong working with colleagues in Asia and the United States. We also handpick articles from the world’s top market blogs, money managers, financial experts and investment newsletters.
Live Trading news gives voice to our readers, providing access to the most savvy and experienced investors.
Our site is a free, online source for stock quotes and research. Live Trading News differs from other finance sites because we focus on what, when, and how. What to buy, when to buy it and how to trade it. We deliver opinion and analysis rather than just all news, written exclusively by other investors and traders who describe their personal approach to stock selection and portfolio management, rather than by journalists. Live Trading Newsfeatures the latest multimedia technologies from online digital magazines to searchable archives of news features and background information.
Clocate.com is a leading search engine and directory for worldwide conferences and exhibitions.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 6980 8567
The training will be hold at the hotel stated below. The course fee includes lunches, refreshments, full set of Course Material and Certificate, but does not include hotel guest room and travel cost.
It is recommended to book the hotel rooms early as there are only limited rooms available at discounted rate. Kindly contact the following for reservation:
Hilton Trinidad and Conference Centre
1B Lady Young Road, Belmont
Port of Spain Trinidad, W.I
Tel: +868 624 3211 Fax: +868 625 9710
Email: reservations.trinidad@hilton.com
Please quote “Neoedge Training” when reserving a room for your stay at the hotel.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 6980 8567
You are encouraged to send registration or enquiries to us via hayat@neo-edge.com directly, which can enable us to respond faster than filling in the below Form.