Learning Measurement and Management Master Class
Hilton Trinidad and Conference Centre, Port of Spain,
2-4 December 2026
- Measure Learning. Manage Performance. Maximize Business Impact
Most learning organizations measure success through participation rates, course completion, and learner satisfaction. While these indicators provide useful operational insights, they rarely demonstrate whether learning has delivered meaningful business value.
To maximize organizational impact, learning must be managed as strategically as it is designed. This requires a comprehensive framework that enables learning professionals to measure performance, monitor progress, engage stakeholders, and continuously improve learning outcomes throughout the entire programme lifecycle.
This intensive three-day Master Class provides a practical and structured approach to learning measurement, management and reporting. Participants will learn how to apply the internationally recognized ISO 30437 framework to select meaningful performance measures, establish effective reporting systems, and proactively manage learning initiatives that deliver measurable organizational results.
Through practical exercises, case studies, and interactive discussions, participants will develop a draft measurement and management strategy tailored to their own organization. They will leave with the knowledge, tools, and confidence to communicate learning value more effectively and position Learning & Development as a trusted strategic business partner.
- Founder and Former President of Caterpillar University, USA
- Former Executive Director of the Center for Talent Reporting, USA
- Named Chief Learning Officer of the Year by Chief Learning Officer magazine
By attending this Master Class, you will learn how to:
- Design a comprehensive framework for measuring and managing learning performance.
- Apply the ISO 30437 standard to strengthen learning measurement and reporting.
- Select meaningful performance indicators that demonstrate business value.
- Build practical reporting systems for executives, stakeholders, and learning teams.
- Improve the planning, execution, and management of learning programmes.
- Measure organizational outcomes with greater confidence and credibility.
- Communicate learning results using the language of business.
- Position Learning & Development as a trusted strategic business partner.
Pre-course Questionnaire
A pre-course questionnaire will be sent to you upon your registration which will allows you to raise your specific areas of interest. The trainer will review and analyze these in advance and address them during the workshops, seeking to fully satisfy your learning needs.
Certificate of Achievement
Upon the successful completion of this course, you will receive a Certificate of Achievement bearing the signatures from both the Trainer and the Organizer. This Certificate will testify your endeavour and serve towards your professional advancement.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 3100 0278
Day 1: Building the Foundation for Learning Measurement
Practical Workshops
- Assess their current measurement practices and identify improvement opportunities
- Identify key stakeholders and their reporting requirements
- Apply the ISO and TDRp frameworks to their own organization
- Develop recommended efficiency and effectiveness measures for selected programs
Take-Aways
- A clear understanding of the ISO 30437 measurement framework
- A stakeholder measurement map for efficiency and effectiveness measures
- A draft list of efficiency and effectiveness KPIs
- A practical approach for selecting measures
Day 2: Managing Learning for Better Business Results
Practical Workshops
- Develop outcome measures for selected programmes
- Create a measurement matrix using their own organizational examples
- Build a programme planning template
- Define programme governance and stakeholder responsibilities
- Establish realistic performance targets and success indicators
Take-Aways
- A measurement matrix for their organization
- A draft programme management plan
- Defined outcome measures and impact indicators
- A stakeholder engagement framework
- Practical tools for managing learning programmes proactively
Day 3: Reporting Results and Managing Learning Performance
Practical Workshops
- Identify department-level KPIs
- Expand their measurement framework to include organizational reporting
- Design executive dashboards & programme reports
- Develop a reporting matrix for different stakeholder groups
- Create an action plan to strengthen their organization’s learning measurement and management practices
Take-Aways
- A comprehensive learning measurement framework
- A reporting matrix and dashboard structure
- Department-level KPIs
- A practical reporting strategy
- A prioritized action plan for implementation
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 3100 0278
- Founder and Former President of Caterpillar University, USA
- Former Executive Director of the Center for Talent Reporting, USA
- Named Chief Learning Officer of the Year by Chief Learning Officer magazine
Dave Vance is internationally recognized as one of the foremost authorities in learning measurement, management and strategy. With more than 25 years of leadership experience in Learning & Development, together with 12 years as an economist, he brings a unique combination of business insight and practical expertise.
He founded the award-winning Caterpillar University in 2001 and was named Chief Learning Officer of the Year in 2006. Following his tenure at Caterpillar, he led the development of the Talent Development Reporting Principles (TDRp) and later founded the Center for Talent Reporting, a non-profit organization dedicated to advancing the measurement and management of learning.
Most recently, Dave chaired the international working group that developed ISO 30437, the world’s first comprehensive international standard for learning metrics, further reinforcing his position as a global thought leader in the field.
He is the author of four influential books including The Business of Learning and Measurement Demystified. He also serves as faculty in executive and doctoral programmes in Human Capital Management.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 3100 0278
This Master Class is designed for professionals responsible for improving the effectiveness, measurement, management, or strategic impact of learning within their organizations.
It is particularly valuable for:
- Learning & Development Directors
- Learning & Development Managers
- HR and Talent Development Leaders
- Learning Programme Managers
- Instructional Designers
- Learning Analysts and Data Analysts
- Corporate Trainers and Facilitators
- Organizational Development Professionals
- Learning Consultants and Solution Providers
- Professionals responsible for evaluating learning effectiveness and business impact
Learning is increasingly expected to deliver measurable business value rather than simply high participation rates or positive learner feedback. Yet many organizations continue to rely on limited metrics that fail to demonstrate organizational impact or support informed decision-making.
This Master Class equips learning professionals with a practical framework to measure, manage and report learning initiatives more strategically. Participants will learn how to apply internationally recognized principles, establish meaningful performance measures, and actively manage learning programmes to achieve planned business outcomes.
Workshop Format
This highly interactive Master Class combines expert instruction, practical application, case studies, group discussions, and hands-on workshops to help participants transform learning measurement from a reporting exercise into a strategic management capability.
Throughout the three-day programme, participants will progressively develop a practical measurement, reporting, and management framework that can be adapted to their own organizations.
Rather than focusing solely on measurement techniques, the programme emphasizes how learning can be proactively managed – from planning and implementation through reporting, continuous improvement to organizational impact.
Participants will leave with practical templates, draft measurement frameworks, reporting tools and actionable implementation plans that can be immediately applied within their organizations.
Pre-course Questionnaire
A pre-course questionnaire will be sent to you upon your registration which will allows you to raise your specific areas of interest. The trainer will review and analyze these in advance and address them during the workshops, seeking to fully satisfy your learning needs.
Certificate of Achievement
Upon the successful completion of this course, you will receive a Certificate of Achievement bearing the signatures from both the Trainer and the Organizer. This Certificate will testify your endeavour and serve towards your professional advancement.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 3100 0278
Knowledge Partner
Oxford Business Group (OBG) is a global publishing, research and consultancy firm, which publishes economic intelligence on the markets of Latin America, the Middle East, Asia, and Africa.
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Event Endorser
MCLI was established in 2004 by infrastructure investors, users and service providers on the Maputo Corridor to address constraints hindering freight movement and to market the viability of the corridor for regional trade. Its partnership of public and private sector members and proactive role has resulted in visibility, credibility and acknowledgement as a model corridor management institution.
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Media Partners
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Proudly African is an initiative of Global Village Africa which is a marketing and business platform geared towards showcasing and harmonising Africa’s development, trade and cultural diversity to a global audience.
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Subscription to all three websites also gives you unlimited access to constantly updated news stories, features and searchable Project Tracker.
The websites and magazines are essential reading for industry professionals to help them make informed decisions and remain at the cutting edge of partnerships and infrastructure business information.
Africa Investor (Ai) is a specialist investment communications firm advising governments, international organisations and businesses on communication strategies for capital market and foreign direct investments in Africa. Africa investor publishes Africa investor, the leading international newsstand magazine for Africa’s investment decision makers; maintains the Ai40 Investors’ Index, hosts the Ai Institutional Investment Summit & Awards, Ai Investment Climate Summit and Investments and Business Leader Awards and the Ai Infrastructure Investment Summit & Awards, among other events.
Animus provides an overview of Sustainability activities in Africa and the direction that has been taken by most companies. The magazine uses the CSR analysis approach to validate the sustainability of various projects underway at any stage of implementation. We provide the much needed platform for sharing best practice with a growing sustainability network.
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Africa Monitor is internationally recognised as providing essential information for anyone doing business in, or with Africa. The publication provides subscribers with systematic political risk assessment, economic forecasts and business analysis for every country across the region.
Published by Business Monitor International, the emerging market specialists, Africa Monitor is broken down into four sub regional publications, of which any combination can be subscribed to. The Middle East and Africa Monitor website http://www.meamonitor.com/ includes ALL the content from the publications, a 24-month archive, and gives the added flexibility of exploring that content by country, topic or keyword.
Our publications are subscribed to by over 50% of the Global Fortune 500 companies. Why not take the time to find out why? Click here to visit http://www.meamonitor.com/ for a FREE trial, or call Tel: +44 (0) 20 7246 1403.
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For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 3100 0278
The training will be held at the hotel stated below. The course fee includes lunches, refreshments, full set of Course Material and Certificate, but does not include hotel guest room and travel cost.
It is recommended to book the hotel rooms early. Kindly contact the following for reservation:
Hilton Trinidad and Conference Centre
1B Lady Young Road, Belmont
Port of Spain Trinidad, W.I
Tel: +868 624 3211 Fax: +868 625 9710
Email: reservations.trinidad@hilton.com
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Or please call us at Tel: +65 3100 0278
You are suggested to send registration or enquiries to us via hayat@neo-edge.com directly, which can enable us to respond faster than filling in the below Form.