Strategy Planning & Strategy Management Using The Balanced Scorecard
S Hotel, Kingston, Jamaica,
22-24 September 2025
Research suggests that 70% of companies report that they consistently fail to deliver all their expectations from their strategy plan. There may be many causes for this failure including unexpected and catastrophic events, such as the pandemic, activities of competitors, major developments in technology and the changing expectations of customers, but evidence suggests that the major cause is a lack of a well-defined and repeatable strategy management process.
Even when senior executives have a clear vision and a comprehensive plan to deliver breakthrough improvements in their organisation – meaning they understand what needs to be done – when it comes to actually making it happen, when the rubber hits the road, it fails to get traction.
Organisations need to invest in developing the skills and knowledge, and devote the time needed to develop and deploy their strategy and secure their future.
Aims
During this programme, we aim to provide you with the insights, methodologies, tools and techniques, including the Balanced Scorecard to formulate, implement and execute your strategy.
Methods
Throughout the course, you will have the opportunity to participate in interactive discussions, group activities, one Case Study and twelve Exercises.
Our expert instructor will guide you through each session, providing insights and practical examples to enhance your learning experience.
Ably Led by International Expert Trainer
Alan Power
Award Winning General Manager, UK
Learning Objectives
This training course aims to empower you to be able to:
- Describe the key components of a strategy management system, and the methodologies, tools and techniques needed to successfully manage strategy
- Explain how to develop business fundamentals such as vision, mission and values
- Demonstrate an ability to conduct internal and external environmental scans
- Outline the process of deploying and aligning the vision through key result areas, goals, objectives, initiatives and targets
- Demonstrate an ability to produce a strategy map and a customer value proposition
- Explain the critical role of leadership, teamwork and change management in strategy planning and management
- Identify how organisational culture might be a barrier to success and describe approaches to deliver culture change
- Describe how to make strategy explicit, measurable, widely communicated and owned
- Outline the importance of having a strategy management process that is soundly based, documented, and subject to continuous improvement that aligns the whole organisation to deliver the strategy
Workshop Format and Class Size
This course is in a workshop format with Case Studies & Practical Exercises. Discussions and collaboration are encouraged. Class size is deliberately kept small to enhance learning experience.
Certificate of Achievement
On successful completion of this course, you will be awarded Certificate of Achievement bearing the signatures from both the Trainer and the Organizer. This Certificate will testify your endeavour and serve towards your professional advancement.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Day One
Session 1: Introduction
Case Study: A Strategy Map on a page
Session 2: Phase A – Formulating Your Strategy
Exercise 1: Conducting a SWOT Analysis for the Case Study company
Exercise 2: Create alternative visions for the case study company, select the preferred vision and agree the Key Result Areas
Exercise 3: Draw a Strategy Map for the Case Study company’s Customer and Finance Perspectives for the Balanced Score Card
Day Two
Session 3: Phase B – Strategy Implementation
Exercise 4: Draw a Strategy Map for the Case Study company’s Learning & Growth and Internal Process Perspectives for the Balanced Scorecard
Exercise 5: Develop a Communications Plan for the Launch of the Case Studies Strategy Plan
Exercise 6: Develop Strategy Maps for Departments and Functions
Session 4: Phase C – Executing Strategy
Exercise 7: Develop initiatives performance measures and targets for the Case Study Company
Exercise 8: Designing a Progress Reporting System using examples of Scorecards
Day Three
Session 5: Phase D – Validating and Evaluating
Exercise 9: Evaluating the Strategy Planning and Management System in the Case Study company
Session 6: The Cultural Dimension and its Implications for Strategy Planning and Strategy Management
Exercise 10: What do you expect the outcome of a cultural audit might be in your organisation? How would you like it to be?
Session 7: Strategic Leadership – the Transformational Leader
Exercise 11: Role playing leadership
Session 8: Teamwork and How It Bridges the Strategy Execution Gap
Exercise 12: Complete the Belbin Inventory to identify your preferred team roles
Session 9: Course Closure
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
About Your Expert Trainer
Alan Power
Award Winning General Manager, UK
Alan Power is an international corporate management trainer and consultant with over 30 years’ experience working in the UK service sector. He has a passion for operation and business excellence and is an expert in developing and deploying business improvement strategies.
In the early years of his career, he was a highly successful corporate trainer who led several initiatives to establish world-class corporate training capabilities for his employers. Today, he is able to draw on that experience when designing and delivering corporate training programmes for his international clients.
Later in his career, he became an advocate of Quality Management and, as a consequence, led a number of initiatives to introduce quality management strategies for his employer. This interest resulted in his appointment to a role as General Manager for a banking division, an appointment he used to demonstrate the many business benefits of adopting quality management and business excellence strategies. His experience during this time forms the foundation of the case studies he uses today to illustrate strategic management and operation excellence strategies in his training programmes. The success of his approach was demonstrated when the division he led won several awards, including:
- The Digital Quality Award
- The Quality Scotland Prize for Business Excellence
- The Quality Scotland Award for Business Excellence
Alan’s final appointment in his corporate sector career was as Head of Quality Policy & Strategy, a head office role that gave him responsibility for deploying Business Excellence strategies throughout an organisation that employed over 86,000 staff. During this period, he launched initiatives that today have resulted in his ex-employer becoming one of the leading practitioners of Lean Six Sigma in the UK.
In 2003 Alan set up his own management consultancy, MPOWER (UK) Ltd. offering training and consultancy in Operations, Strategy and Leadership in the UK, the Middle East, Asia and Caribbean. Alan has also been a part-time visiting lecturer at the University of Warwick where he lectured on Quality Management.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Whom this Course is for
This course is appropriate for anyone who is involved in strategy management in all sectors of the economy – in essence, that means all Managers and Directors.
It will be particularly relevant for key stakeholders charged with formulating and executing strategy, and especially for those who have experienced challenges with strategy planning and management in the past.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
Research suggests that 70% of companies report that they consistently fail to deliver all their expectations from their strategy plan. Evidence suggests that the major cause is a lack of a well-defined and repeatable strategy management process.
Even when senior executives have a clear vision and a comprehensive plan to deliver breakthrough improvements in their organisation – meaning they understand what needs to be done – when it comes to actually making it happen, when the rubber hits the road, it fails to get traction.
Organisations need to invest in developing the skills and knowledge, and devote the time needed to develop and deploy their strategy and secure their future.
Aims
During this programme, we aim to provide you with the insights, methodologies, tools and techniques, including the Balanced Scorecard to formulate, implement and execute your strategy.
Methods
Throughout the course, you will have the opportunity to participate in interactive discussions, group activities, one Case Study and twelve Exercises.
Our expert instructor will guide you through each session, providing insights and practical examples to enhance your learning experience.
Ably Led by International Expert Trainer
Alan Power
Award Winning General Manager, UK
Workshop Format and Class Size
This course is in a workshop format with Case Studies & Practical Exercises. Discussions and collaboration are encouraged. Class size is deliberately kept small to enhance learning experience.
Certificate of Achievement
On successful completion of this course, you will be awarded Certificate of Achievement bearing the signatures from both the Trainer and the Organizer. This Certificate will testify your endeavour and serve towards your professional advancement.
Testimonials
“I wish to say that Neoedge and their instructor/trainer possess a wealth of information and knowledge on the subject matter, and were very capable in disseminating the knowledge, thus giving the us, the participants, a better understanding and purpose of some of the daily tasks we performed. We appreciate their efforts, and look forward to other sessions with them.” - PetroJam
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
In Partnership With
Knowledge Partner
Oxford Business Group (OBG) is a global publishing, research and consultancy firm, which publishes economic intelligence on the markets of Latin America, the Middle East, Asia, and Africa.
OBG offers comprehensive analysis of macroeconomic and sectoral developments, including banking, capital markets, energy, infrastructure, industry and insurance.
OBG’s acclaimed economic and business reports are the leading source of local and regional intelligence, while OBG’s online economic briefings provide up-to-date in-depth analysis. OBG’s consultancy arm offers tailor-made market intelligence and advice to firms operating in these markets and those looking to enter them.
Event Endorser
MCLI was established in 2004 by infrastructure investors, users and service providers on the Maputo Corridor to address constraints hindering freight movement and to market the viability of the corridor for regional trade. Its partnership of public and private sector members and proactive role has resulted in visibility, credibility and acknowledgement as a model corridor management institution.
Resulting from investment in key infrastructure, the corridor has been a powerful instrument of regional and economic integration; with over $5billion invested in the region since its inception, resultant capital flow has provided sustained economic growth on the corridor in recent years.
Inherent to MCLI’s success is its leveraging of relationships at the highest level to pursue its vision of a cost effective, reliable logistics route. www.mcli.co.za
Media Partners
CrowdReviews.com is a transparent online platform for determining which products and services are the best based on the opinion of the crowd. The crowd consists of Internet users which have experienced products and services first-hand and have an interest in letting other potential buyers their thoughts on their experience. CrowdReviews.com is driven by an algorithm allowing for both customers and providers of products and services to understand how the rankings are determined. The service can be used by potential buyers to learn more about their vendors prior to making a purchasing decision
Voicesofleaders is a global business network for top executives and companies to Meet, Share and Grow.
We empower entrepreneurs, sme’s and large businesses to succeed by providing customized business profiles by building brand reputation, boosting business potential while increasing business networking among members of VL leaders network.
The customized Business profiles allow you to: Meet top executives across a wide variety of industries, sectors and countries. Share, your business needs among members looking for specific business opportunities Grow your business network at a local and international level while increasing the possibility of creating synergies, finding partners and investors.
Proudly African is an initiative of Global Village Africa which is a marketing and business platform geared towards showcasing and harmonising Africa’s development, trade and cultural diversity to a global audience.
This is where the BEST OF AFRICA in business, government and non-profit organisations unite, promoting their vision and best practice in order to find the right customers, partnerships and joint ventures – in order to grow alongside the continent’s indisputable economic potential.
The initiative has an unstoppable magnetic presence with its ever growing country and sectoral window already in over 20 African states. We invite all leaders in business and government across Africa to showcase and integrate their visions and activities so as to promote inter-Africa trade, investment and technology transfer from around the globe
The www.gvpedia.com site was launched in 2008 so the success stories from the Best of the World print publications could all feature on an online platform. We have more than 5000 pages live and growing fast. In July 2009 we launched a partnership programme and an eBook library to GVPedia which has opened up the scope for new publishing partnerships beyond the ‘Best of Series’ with complementary books and magazines that focus on travel and business from around the world.
The Partnerships Bulletin, PPP Bulletin and P3 Bulletin are a series of magazines and websites providing in-depth updates on partnership working between the public and private sector to procure, build and manage public infrastructure.
Each hard-copy edition of P3 Bulletin (Americas) and Partnerships Bulletin (UK) includes news, interviews with the top industry figures, in-depth market reports on partnership sectors and industry authored articles covering transport, waste, education, healthcare, housing, courts and leisure. Plus, the magazine includes a Business Leads section – giving you information about projects before they are even advertised.
Subscription to all three websites also gives you unlimited access to constantly updated news stories, features and searchable Project Tracker.
The websites and magazines are essential reading for industry professionals to help them make informed decisions and remain at the cutting edge of partnerships and infrastructure business information.
Africa Investor (Ai) is a specialist investment communications firm advising governments, international organisations and businesses on communication strategies for capital market and foreign direct investments in Africa. Africa investor publishes Africa investor, the leading international newsstand magazine for Africa’s investment decision makers; maintains the Ai40 Investors’ Index, hosts the Ai Institutional Investment Summit & Awards, Ai Investment Climate Summit and Investments and Business Leader Awards and the Ai Infrastructure Investment Summit & Awards, among other events.
Animus provides an overview of Sustainability activities in Africa and the direction that has been taken by most companies. The magazine uses the CSR analysis approach to validate the sustainability of various projects underway at any stage of implementation. We provide the much needed platform for sharing best practice with a growing sustainability network. www.animus-csr.com
Africa Monitor is internationally recognised as providing essential information for anyone doing business in, or with Africa. The publication provides subscribers with systematic political risk assessment, economic forecasts and business analysis for every country across the region.
Published by Business Monitor International, the emerging market specialists, Africa Monitor is broken down into four sub regional publications, of which any combination can be subscribed to. The Middle East and Africa Monitor website http://www.meamonitor.com/ includes ALL the content from the publications, a 24-month archive, and gives the added flexibility of exploring that content by country, topic or keyword.
Our publications are subscribed to by over 50% of the Global Fortune 500 companies. Why not take the time to find out why? Click here to visit http://www.meamonitor.com/ for a FREE trial, or call Tel: +44 (0) 20 7246 1403.
Live Trading News is constantly updated to bring you top market news from around the world. It is produced by dedicated staff in Hong Kong working with colleagues in Asia and the United States. We also handpick articles from the world’s top market blogs, money managers, financial experts and investment newsletters.
Live Trading news gives voice to our readers, providing access to the most savvy and experienced investors.
Our site is a free, online source for stock quotes and research. Live Trading News differs from other finance sites because we focus on what, when, and how. What to buy, when to buy it and how to trade it. We deliver opinion and analysis rather than just all news, written exclusively by other investors and traders who describe their personal approach to stock selection and portfolio management, rather than by journalists. Live Trading Newsfeatures the latest multimedia technologies from online digital magazines to searchable archives of news features and background information.
Clocate.com is a leading search engine and directory for worldwide conferences and exhibitions.
For a copy of the FULL AGENDA, please send email to: hayat@neo-edge.com
The training will be hold at the hotel stated below. The course fee does not include accommodation or travel costs.
It is recommended to book the hotel rooms early.
Kindly contact or email to the following for guest room reservation:
S Hotel Kingston
1 St. Lucia Avenue, Kingston, Jamaica
Tel: +1 876-926-0000
You are suggested to send registration or enquiries to us via hayat@neo-edge.com directly, which can enable us to respond faster than filling in the below Form.